We advised the board of a large service provider in the care sector on how to reconfigure its service strategy for the current and future policy environment. The work set out options for the next phase of the service, covering digital improvements, better coordination and stronger links between related services.

Outcome: The board adopted the strategic direction identified through the work, and the organisation is now progressing implementation.

We conducted a capability review for a large membership-based organisation ahead of a critical period. The review identified capability gaps and practical recommendations for strengthening the organisation.

Outcome: The organisation adopted the recommendations and is progressing detailed implementation of the recommendations.

We designed and facilitated a series of workshops for senior staff at a large financial services organisation to identify priorities for its work. The workshops were supported by analysis of the policy environment in which the organisation operates and the issues likely to shape its future agenda.

Outcome: The process established a clearer set of priorities and a shared framework for taking the work forward.

We advised a major health network on implementation of a new model of care. The work developed the policy change needed for the model, and set out a practical approach to its implementation.

Outcome: The work provided a clear proposition and practical pathway for progressing the new model of care.

We advised an education organisation on reforms designed to strengthen the rural health workforce. The work developed the case for preparing and retaining more health professionals in the communities where they are needed and identified practical levers across the education and health systems to support better outcomes in rural and remote Australia.

Outcome: The organisation adopted the strategic approach and is using the work to progress reform with key stakeholders.

We developed a strategy for a large research and policy institute to achieve workforce protections related to artificial intelligence. We set out where the opportunities for reform sat, how the argument should be framed and a strategy to achieve change.

Outcome: The organisation adopted the strategy identified and successfully achieved change.

We advised a major health organisation on the stakeholder and communications strategy for repurposing a popular inner-city site into a new community service. The work included stakeholder mapping, identifying community concerns and risks, developing the narrative and key messages, and planning engagement with local residents, businesses and community organisations.

Outcome: The organisation adopted the strategy to guide its communications and community engagement to successfully launch the first stage of the project. .

We developed a strategic narrative and messaging framework for a climate NGO seeking to build public support for a significant policy change. Drawing on new consumer research, the work identified the most effective ways to frame the issue, and how to communicate with audiences who were not closely engaged with the debate.

Outcome: The organisation adopted the framework to guide its communications and engagement with priority audiences.

We advised a national NGO on strengthening its case for investment. The work included refining the funding proposition and developing the policy case and supporting materials to demonstrate the value of the investment.

Outcome: The organisation adopted the strategy and successfully implemented it.

We advised a start-up on managing a potential conflict of interest, working through the governance, process and communications considerations involved and developing a clear approach to managing the issue.

Outcome: The company adopted a clear framework for managing the conflict and putting appropriate arrangements in place.